Sc@n 360



The Scan 360 program was created in 2005, with funding from a 5 year grant from the Federal Administration on Developmental Disabilities, and is currently funded with continuation funding from the Central/ West Regional Office of the Massachusetts Department of Developmental Services.

Scan 360 works with culturally and linguistically diverse families in the greater Springfield area who have a family member with any type of developmental disability, assisting them in identifying, applying for and accessing supports and services for their family member. Scan 360 is designed as a short term program, with the goal of connecting families to appropriate services and supports. Tree Mural

After the grant expired, Scan 360 teamed up with New North Family Services (NNFS) to create a One Stop Family Center and Network in Springfield. The aim of this project is to create linkages among a network of human service agencies, service providers and community resources in Springfield in order to better coordinate information and support to families. There is a particular emphasis on outreach to economically disadvantaged, under-served, culturally and linguistically diverse families.

Working with NNFS, Scan 360 has helped many families find the resources they need to live a more comfortable and manageable lifestyle. New North Family Services specializes in family support, service navigation, case management, and other supports to ethnically diverse Springfield area families. 

DSC017123One-Stop Access Services: SC@N 360 and NNFS offer information and referral services, Family Navigation, a resource library, support groups, and trainings based on the needs and interests identified by our families. Trained parent mentors and Family Navigators offer time-limited support to help identify and coordinate resources and assist families to navigate the specialized generic services and entitlements available in Springfield and throughout Massachusetts. Check out other programs here.

Community Outreach: Community is an important part of SC@N 360 and NNFS. We reach out to Springfield families and are visible throughout the neighborhoods at community events, health fairs, and schools. We also maintain a list of support groups available in the community and can direct parents and family members to these groups as appropriate.

En Español: Historia